★ HELP CENTER

FAQ

Everything you need to know before boarding.

PRODUCT & SIZING
What is the quality of your tees?
100% cotton, heavy weave. Relaxed fit. High-definition DTG printing. Made to last 50+ washes without fading.
How do I pick my size?
Our tees have a relaxed fit. If you usually wear M, pick M for a true relaxed fit, or L for an oversized look. A full size chart is available on each product page.
How do I care for my tee?
Machine wash cold (30°C) inside out, no bleach, line dry. Iron on low temperature avoiding the print. No dry cleaning.
Are products in stock?
Yes — all 199 nations are always available in 10 colorways. Each tee is produced on demand by our manufacturing partner in China to limit waste and inventory, then shipped worldwide.
ORDER & PAYMENT
What payment methods do you accept?
Credit/debit card (Visa, Mastercard, American Express), Apple Pay, Google Pay, PayPal, and Shop Pay. All payments are secured via Shopify Payments.
Can I modify or cancel my order?
Yes, within 2 hours of placing the order. After that, production has started and cancellation is no longer possible. Contact us at contact@nationwear.world.
Will I get an order confirmation?
Yes, a confirmation email is sent immediately after purchase. A second email with tracking info is sent as soon as your order ships.
SHIPPING
What are the delivery times?
Estimated delivery time: 14–21 business days worldwide. This includes production (3-5 days) and international shipping from our manufacturing partner in China.
How much is shipping?
Free shipping worldwide. No matter where you are, shipping is on us.
How do I track my order?
A tracking number is emailed to you as soon as your order ships. You can also find it in your account under "My orders".
Do you ship internationally?
Yes, we ship worldwide. Customs duties (if applicable) are the recipient’s responsibility and vary by country.
DEFECTS & ISSUES
Can I return my order?
Each Nationwear tee is made to order based on the specifications you choose (country, color, size). Under EU consumer law (art. L221-28 3° Code de la consommation), the right of withdrawal does not apply to goods produced according to consumer specifications. We cannot accept returns for sizing changes or change of mind. Please use our size guide carefully before ordering.
What if my tee arrives defective or wrong?
If you received a defective tee, the wrong country, or the wrong color due to our error, contact contact@nationwear.world within 7 days of delivery with photos. We will arrange a free replacement at no cost to you — you keep the original.
Not sure about your size?
Check our detailed size guide with measurements in cm. Still unsure? Email us with your chest and height — we'll recommend the right size before you order.
BRAND & CONTACT
Where are your tees made?
Nationwear is a French brand designed in Grenoble. Production (printing on 100% cotton) is handled by our manufacturing partner in China, then shipped worldwide.
Who is Nationwear (legal information)?
Nationwear — SASU (simplified joint-stock company) in the process of registration with the RCS of Paris.
Registered office: 47 rue Vivienne, 75002 Paris, France.
Share capital: €1,000.
SIREN / SIRET: registration in progress.
VAT number: pending.
Customer service: contact@nationwear.world (reply within 24–48h business days).
Do you do collaborations or wholesale?
Yes, write to contact@nationwear.world with the subject line "WHOLESALE" for wholesale orders, brand collaborations, or corporate orders. Reply within 48h on business days.
How do I contact you?
By email at contact@nationwear.world (reply within 24–48h on business days) or via the contact form.